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Company Policies

Policies

On the following page are documents and associated information which outline the company’s policies. These include Terms & Conditions, Sustainable Sourcing Policy, along with others that may be of interest to customers and visitors alike.

We invite you to browse through the page and if you are not able to find the information you are looking for kindly refer to our “CONTACT US” page where you can send us a message with any questions you may have.

Website terms of use

When browsing our website for products, documentation or general information, here you will find the terms of use while visiting our webpages

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Privacy Notice

Our Privacy Notice conforms to guidelines as set out by the Office of the Privacy Commissioner of Canada (OPC), and defined in the Privacy Act, Revised Statutes of Canada (RSC 1985 c. P-21)

Review our Privacy Notice for detailed information about how we process personal information and other data we collect.

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Cookie Policy

Our Cookie Policy explains how we enhance your browsing experience when you visit our web pages. Here you will find the methods we use while visiting our webpages

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Environmental & Sustainability Statement

Our aim is to ensure that all products offered on our website are cultivated and sourced from suppliers and growers who share the same values as J-Roc Blue Coffee.

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Refund & Returns Policies

Details of our Policies may be found our Business Agreement Contract (for Wholesale & Retail customers) and / or our Consumer Agreement Contract (for individual Consumers customers)

Business Agreement Contract

This document outlines our contractual commitments to our business customers and outlines our terms and conditions of trade

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Consumer Agreement Contract

This document outlines our contractual commitments to our Consumer (individual/household) Customers and details our terms and conditions of trade

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Roasted to Perfection,
Brewed with Passion

Our product categories include a wide variety of roasted coffee beans, from light and medium to dark roasts, ensuring that every coffee lover finds their perfect brew. Whether you prefer the rich, smooth flavour of our Premium Certified Blue Mountain coffee or the bold, robust taste of our dark roast, our selection offers something for everyone. Explore our range and discover the exceptional quality and flavour that sets our coffee apart.

coffee beans levitating coffee cup

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